Melissa Moore

Melissa Moore is an award-winning Retail Consultant and Educator with over 25 years’ retail experience. She founded The Retail Advisor consultancy to empower retailers and brands to reach their potential through sales growth and excellence in customer experience. She was named RETHINK Retail ‘Top Retail Expert’ 2024 & 2025 and made Retail Technology Innovation Hub's Top 100 Retail Technology Influencers List for 2025.
 
Melissa delivers retail training to an international audience by motivating teams to deliver sensational service through sales, standards and CX through her practical workshops. She lectures students at apprenticeship and undergraduate level in modules including contemporary retail issues, sales fundamentals and retail merchandising.
 
The accomplished conference chair and MC also hosts The Retail Tea Break podcast, bringing together retailers, brands and global industry experts. Covering topics including the latest retail trends, ecommerce, loyalty, physical stores, technology and AI, the podcast can be found on all major podcast platforms.